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AUSTRALIA HEAD OFFICE
Unit 1 of No 2 Picken Street
Silverwater, NSW, 2128
1800 462 278
NEW ZEALAND HEAD OFFICE
35 Station Street
Penrose, Auckland, NZ, 1642
0800 462 278
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HOBART

PRIVACY POLICY

PRIVACY POLICY
Last updated: 23/01/2020

Thank you for visiting our website and for your interest in our company and our products.
The protection of your personal data is therefore of the utmost concern to us. We have taken all technical and organisational measures to ensure that we and our suppliers comply with the data protection regulations in accordance with the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (Bundesdatenschutzgesetz) and other legal regulations.
The following data protection regulations are intended to inform you about how we treat the collection, use, processing and disclosure of your personal data.
You can generally visit our website without submitting personal data, e.g. if you just want to find out more about our products and open the relevant pages, for example. Each instance of access to our website and each retrieval of a file stored on the website are recorded. This data is saved for internal system-related and statistical purposes. The following is recorded: name of the retrieved file, date and time of retrieval, transmitted data volume, notification of successful retrieval, web browser and retrieving domain. However, none of your personal data is transmitted as a result; this information is saved separately from personal data that may have been transferred. Furthermore, the IP addresses of the retrieving computers are recorded. You can find more information about the processing of your data below:

1.    CONTACT INFORMATION
You can contact us as follows:
HOBART Australia & New Zealand
Unit 1, 2 Picken Street
Silverwater, NSW, 2128
AUSTRALIA
Phone +61 (02) 9714 0200
Fax +61 (02) 9714 0242
Email: sales@hobartfood.com.au
Internet: http://www.hobartfood.com.au

2.    COLLECTION AND PROCESSING OF DATA
Personal data is information relating to your identity. This includes information such as your name, address, phone number, date of birth and email address.
Below you can find detailed information about which of your data we will process for what purposes.

3.    PURPOSE, USE AND DISCLOSURE OF PERSONAL DATA AND THE RELEVANT LEGAL BASES 
As far as you have provided us with personal data, we will use and process it in order to handle your order (legal basis for this is Art. 6, Para. 1 b of the GDPR), to answer your requests (legal basis for this is Art. 6, Para. 1 b of the GDPR), for advertising activities (legal basis for this is Art. 6, Para. 1 a of the GDPR), in particular the mailing of newsletters (insofar as you have agreed to this separately), to give you access to certain information or offers or for use in information and communication systems as well as within the framework of statutory regulations (legal basis for this is Art. 6, Para. 1 c and f of the GDPR).
Your personal data will only be disclosed or transmitted to third parties if this is necessary for the purposes of executing your order or your enquiry, e.g. to transport the ordered goods or if you previously consented to the disclosure of your data. These third parties are not allowed to use your data for any other purposes. Furthermore, we retain the right to compare or supplement your personal data with the data we receive from third parties for the same purpose.
We will disclose your personal data if we are legally obliged to do so (legal basis here is Art. 6, Para. 1 c of the GDPR) or if we are obliged to do so by a court decision or if the disclosure is necessary to enforce or protect our general terms and conditions or other agreements (legal basis here is Art. 6, Para. 1 f of the GDPR). This applies accordingly with regard to the processing of data.
We will not disclose the data for commercial purposes.
Our employees and the service companies commissioned by us are bound by a duty of confidentiality and are under an obligation to adhere to the provisions of the current data protection legislation. Access to personal data by our employees is restricted to those of our employees who require the relevant data to carry out their professional duties.
We do our best to take all technical and organisational measures to store your personal data in such a way that it cannot be accessed by third parties. Since we cannot guarantee complete data security when communicating via email, we recommend that you send confidential information by post.

4.    DATA THAT WE COLLECT
a.    Contact / service form
Our "service form" form asks you for the information listed there, i.e. the matter, last name, first name, email address, phone number, etc.
You can find more information about this form in section 5.
b.    Newsletter registration
By registering for the newsletter, your email address will be used, with your consent, for advertising purposes. You can find more information about the newsletter in section 6.
c.    Application
You can find information about your application in section 7.

5.    CONTACT / SERVICE FORM
We will only process and use the data that we collect in the service or contact form to contact you about the requests specified there or to provide you with information or to process your request. We therefore seek the following consent:
"By submitting this form, I agree to my data being processed for the purpose of contacting me or processing my inquiry. I hereby also confirm my awareness and acceptance of the notes and explanations in the Privacy Policy."

6.    NEWSLETER
On our website, we give you the opportunity at various points to subscribe to our newsletter. With this newsletter, we will periodically inform you about the latest offers and campaigns.
By registering for the newsletter, your email address will be used, with your consent, for advertising purposes. We therefore seek the following consent:
"Yes, I agree that you may send me the HOBART newsletter by email and inform me about current offers and promotions. I hereby also confirm my awareness and acceptance of the notes and explanations in the Privacy Policy, in particular of the notes in the "Newsletter” section. I can revoke this consent at any time with effect for the future."
We use specialised service providers to send newsletters. We send the personal data required for this purpose to the service providers. These service providers only process your personal data on behalf of and by order of us. Adherence to the data protection regulations, as well as the required security measures, are ensured by us.
The above-mentioned consent to the receipt of a newsletter by email can be withdrawn at any time. You can find a link that you can use to withdraw your consent in each newsletter.
As a precaution, we would like to inform you that no other costs are generally incurred for the receipt and/or cancellation of the newsletter other than the transmission costs according to the basic rate. However, there may be cases to which the usual flat rates do not apply (e.g. in non-European countries, or the like).

7.    APPLICATION
If you want to apply for a job with us, we would be happy to hear from you. For the purpose of the application you send us the usual personal details required for an application by post or email. The legal basis for this is Art. 26, Para. 1, Clause 1 of the German Federal Data Protection Act (BDSG).
You therefore agree to the processing and transmission of your data to us solely for the application process. The personal data transmitted by you will be collected, processed and used solely for the purposes of handling your application. Your data will be handled confidentially. Without your explicit approval, disclosure to third parties will not take place.
If you do not wish to carry on with your online application, you can withdraw it in writing at any point.
After the completion of the application process or if you withdraw your application, the data you transferred as part of the application will be erased in accordance with the respective applicable regulations.
If we are currently unable to offer you a suitable position but we believe that your application may be of interest in the future, we will offer you the possibility of having us keep your application on file.
We will ask you for your consent for this in a separate email or by post (as per Art. 6, Para. 1 a of the GDPR). You can object to this storage at any time; this means that your data will be deleted immediately and irrevocably.

8.    USE OF ANALYSIS TOOLS

This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses cookies – text files that are stored on your computer, and which allow an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. If IP anonymisation is activated on this website, your IP address will, however, first be shortened by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transferred to a Google server in the USA and shortened there in exceptional cases. By order of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about website activity and to provide additional services associated with the website use and Internet use to the website operator. The IP address transferred from your browser as part of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by changing the settings in your browser software. However, we would like to highlight that, in this case, you may not be able to use all the functions of this website to their full extent. Furthermore, you can prevent the data relating to your use of the website and generated by the cookie from being recorded (incl. your IP address) and sent to Google and can prevent this data being processed by Google by downloading and installing the browser plugin at the following link. The current link is tools.google.com/dlpage/gaoptout.

9.    SOCIAL PLUGINS
Use of YOUTUBE components with extended data protection mode
We use components (videos) from YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA, on our website. In doing so, we use the "extended data protection mode" option provided by YouTube. If you open one of our pages that has an embedded video, a connection will be established to the YouTube servers and your browser is then instructed to display the content on the Internet page.

According to information from YouTube, in the "extended data protection mode" data will only be transferred to the YouTube server if you watch the video. If you are logged into YouTube at the same time, this information will be assigned to your YouTube membership account. You can prevent this by logging out of your membership account before visiting our website.

Google provides more information about YouTube's data protection at the following link:

policies.google.com/privacy

Use of google maps
We use the "Google Maps" component from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google", on our website. Google sets a cookie each time you open "Google Maps" in order to process user settings and data when displaying the site. This cookie is generally not deleted when you close the browser, but instead expires after a certain period of time, if you do not manually delete it before this.

If you do not agree to your data being processed in this way, you have the option of deactivating the "Google Maps" service and thus preventing the transfer of data to Google. To do so, you have to deactivate the JavaScript function in your browser. However, we would like to highlight that "Google Maps" cannot be used or can only be used to a limited extent in this case.

The use of "Google Maps" and the information requested via "Google Maps" is in accordance with the Google terms of use policies.google.com/terms and with the additional terms and conditions for "Google Maps" www.google.com/intl/en_en/help/terms_maps.html.

10.    COOKIES
a) General

In order to improve your visit to our website and enable the use of certain functions, we use cookies on various pages. They are small text files that are stored on your end device. Some of the cookies we use are deleted when you finish your browser session, i.e. when you close your browser ("session cookies"). Other cookies remain on your end device and allow us or our partner companies to recognise your browser the next time you visit the site (persistent cookies). We use cookies to personalise content and advertisements and to analyse visits to our website. We also provide information about your use of our website to our partners for social media, advertisement and analysis purposes. You can find details at: policies.google.com/technologies/partner-sites.

b) Consent
By clicking on the consent button on the homepage, you have agreed to the use of cookies. Consent to the use of cookies that are not strictly necessary for the website to run can be withdrawn at any time with effect for the future. To do so, click on the withdrawal button "Decline cookies". However, not accepting cookies may limit the functionality of our website.

c) Control after consent
Apart from that, you can control and/or delete cookies at will if you have agreed to their usage. You can find out how to do this here, for example: AllAboutCookies.org. You can delete all cookies saved on your computer and set most browsers so that storage of cookies is prevented. However, you may then have to manually change some settings each time you visit a site and accept that some functions may be compromised. In addition, please note the following point d).

d) Legal basis
The legal basis for our use of cookies is Art. 6, Para. 1 f) of the GDPR. As described in sections a-c, we have legitimate interests with regard to the use of cookies and this use of cookies is necessary in order to achieve these interests (for example a legitimate interest in the analysis of user behaviour in order to optimise their website experience and our advertisements). We have checked whether the prevailing interests of the visitors to our website outweigh the use of cookies. However, an overall evaluation of this analysis shows that this is not the case.

11.    ERASURE
Stored personal data shall be erased if you withdraw your consent to storage, if knowledge of it is no longer necessary to fulfil the purpose for which it was originally stored or if storage of such data is not permitted for other statutory reasons. This is unless statutory retention requirements prohibit erasure; then the data will not be erased but blocked.

12.    YOUR RIGHTS
In particular, you can request information about the purposes of processing, the category of the personal data, the categories of recipients that your data was or will be disclosed to, the envisaged retention period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to complain, the origin of your data insofar as we did not collect it, the existence of automated decision-making, including profiling and, if necessary, meaningful information about the details of this.
If our records of your data are not correct, you can, of course, request rectification or completion of your data.
You can also request erasure of your data if processing is not necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, due to reasons of public interest or the assertion, exercise or defence of legal claims. We will promptly comply with this request for erasure; we will, however, have to observe any applicable statutory retention regulations.
You can also request that the processing of your personal data be restricted if you dispute the accuracy of the data, the processing is unlawful but you refuse erasure, and we no longer require the data but you do, however, require it for the assertion, exercise or defence of legal claims, or you have objected to the processing in accordance with Art. 21 of the GDPR.
If you have given consent to the use of your data, you can withdraw this consent at any point with future effect.
You also have a right to data portability. In the event of a corresponding request from you, we will provide your data in a machine-readable format.
If your personal data is processed on the basis of legitimate interests in accordance with Art. 6, Para. 1, Clause 1 f of the GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 of the GDPR if grounds relating to your particular situation exist or if the objection relates to direct marketing. In the latter case, you have a general right to objection that will be implemented by us without you needing to specify a particular situation.
All requests for information, requests for erasure, etc. or objections to data processing should be directed to the data protection officer using the contact information stated below.
If you do not agree with our data processing, you also have the right to complain to the supervisory authority for data protection.

The responsible supervisory authority for data protection for us is:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Postfach 10 29 32
70025 Stuttgart, Germany
We would appreciate it, however, if you contacted us first so that we can clear up any possible uncertainties or doubts together.


13.    LINKS
This data protection declaration does not extend to external links used on our Internet site.
We do our best to ensure that any links to other websites also comply with our data protection and security standards. However, we have no influence on the other providers' compliance with the data protection and security regulations. For this reason, please also note the data protection declarations published on the other providers’ websites.

14.    DISCLOUSURE OF DATA TO THIRD PARTIES OR TO A THIRD COUNTRY
We will not forward your data to third parties without a legal basis. We will also not forward your data onto a third country, unless you are located in a third country or disclosure of your data to a third country is required for execution of contracts. Exceptions to this, if any, are the analysis tools specified in this data protection (see sections 8, 9 and 10).

15.    CHILDREN AND ADOLESCENTS
Generally, minors under 18 should not transmit any personal data to us without their parents' or guardians' consent. We furthermore expressly confirm that we neither explicitly request nor collect personal data from children and adolescents or disclose it to third parties.

16.    DATA SECURITY
We implement the latest technical measures to ensure data security, particularly in order to protect your personal data from the risks of data transfer and from third parties acquiring it. These measures are updated to meet the current relevant state of the art.

17.    MODIFICATION OF YOUR DATA PROTECTION REGULATIONS
We reserve the right to modify our security and data protection measures if this becomes necessary as a consequence of technical developments. In these cases, we shall also update our data protection information accordingly. Please therefore note the current version of our data protection declaration.

18.    ERASURE
Stored personal data shall be erased if you withdraw your consent to storage, if knowledge of it is no longer necessary to fulfil the purpose for which it was originally stored or if storage of such data is not permitted for other statutory reasons. This is unless statutory retention requirements prohibit erasure; then the data will not be erased but blocked.

19.    AUTOMATED DECISION-MAKING, INCLUDING PROFILING
Automated decision-making, including profiling, does not take place.

20.    CONTACT IN THE EVENT OF QUESTIONS CONCERNING DATA PROTECTION
If you have any further questions concerning collection, processing and use of your personal data, then please contact our Technical Service Manager - William Bond:
By email at wbond@hobartfood.com.au or by post at
Unit 1, 2 Picken Street, Silverwater, NSW, 2128, AUSTRALIA.

 

USE OF GOOGLE MAPS

Our website uses Google Maps components from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”). Google places a cookie each time you access Google Maps in order to process the user preferences and data when displaying the page. This cookie is not usually deleted by closing the browser. Instead it expires after a certain period of time unless you have manually deleted it prior to this.

If you do not agree to your data being processed, you have the option to disable the Google Maps service, thereby preventing data from being sent to Google. To do so, you must disable the JavaScript function on your browser. However, we would point out that, in this case, you will not be able to use Google Maps or may only be able to use it to a limited extent.

The use of Google Maps and the information obtained through Google Maps is done pursuant to Google’s Terms of Use as well as the additional terms of service for Google Maps.

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